Emergency Department Administration
Saturday, September 5, 2015: 8:00am-12:00pm and 1:00pm-4:00pm
Sunday, September 6, 2015: 8:00am-12:00pm
Course Description
One of the most challenging skills in emergency medicine is emergency department administration and management. This 1.5-day pre-conference course will focus on basic and advanced topics in EM administration, management, ED staffing, patient safety and quality, patient flow and ED through-put, and ED design and efficiency. Through a series of interactive lectures, case presentations and audience-participation scenarios, this course will teach the participants how to direct the emergency department, how to staff your busy ED, how to measure and improve quality and patient safety, how to design and improve your ED operations, and how to be the most effective ED director and manager possible.
This course has been taught in over 12 countries over the past eight years by international experts in EM administration and management. The course is focused on providing the best, most up-to-date information to physicians practicing EM from all over the world. This course has filled capacity at the Mediterranean EM Congress Spain, EuSEM Congress Sweden, Australia, Netherlands, South Africa, and Poland.
This course has been taught as a written review twice in Sweden, once in Argentina and elsewhere. At the MEMC in Spain there were over 75 participants per day for three days in sessions with standing room only. At EUSEM in Sweden there were over 35 participants, whilst in the Netherlands there were over 40 participants. In Argentina there were over 30.
This course has consistently received very high reviews from several hundred participants from over 10 countries, including:
"This is the best course in EM administration I've ever taken." — Emergency physician from Netherlands
"I think the course was fantastic! I appreciate Dr. Mulligan's enthusiasm and thank him for coming so far to teach in Johannesburg." — Emergency physician from South Africa
"Excellent course. It's suitable for people who are just starting out or who have walked the walk for a long time. Excellent." — Emergency physician from Australia
Course Price:
Organizing Society Member (AAEM, GREAT, MAEM): €260*
Members of Supporting Societies: €280*
Non-Members: €300*
*Box lunch included as part of the registration fee.
Register for this Pre-Congress course!
Learning Objectives
- List basic emergency medicine and emergency department administration techniques, styles and resources to be used in their emergency medicine practices and settings.
- Define quality and performance in emergency medicine, measure quality and performance, and improve emergency medicine quality and performance for their practices and settings.
- Identify patient safety in emergency medicine, measure and quantify patient safety, and improve patient safety in their practices and settings.
- Analyze emergency department operations and design techniques, and implement and utilize operational elements in their own emergency medicine practices and settings.
Tentative Course Schedule
Saturday, September 5, 2015 — 8:00am-4:00pm
Emergency Department Administration & Management
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8:00am-8:20am 8:20am-8:40am 8:40am-9:00am 9:00am-9:20am 9:20am-9:40am 9:40am-10:00am 10:00am-10:20pm 10:20pm10:40pm 10:40pm-11:00pm 11:00pm-11:30pm 11:30pm-12:30pm |
Introduction to Emergency Medicine Administration and Management Leadership in Emergency Medicine Emergency Department Staffing Building an Emergency Medicine Network: Managing a Busy ED Financing the Emergency Department: Break Emergency Department Informatics Process Improvement Clinical Decision Units/Observational Medicine Lunch |
Patient Safety & Quality in Emergency Medicine
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12:30pm-12:50pm 12:50pm-1:10pm 1:10pm-1:30pm 1:30pm-1:50pm 1:50pm-2:10pm 2:10pm-2:50pm 2:50pm-3:10pm 3:10pm-3:30pm 3:30pm-4:00pm |
Patient Safety & Quality in Emergency Medicine Health and Well-Being Team-Building Shift Work and Fatigue Break Safety and Risk in Emergency Medicine Risk Management and What to Do if you are Sued Data-Gathering and Benchmarking in the Emergency Department Maximizing Patient Satisfaction in the Emergency Department |
Sunday, September 6, 2015 — 8:00am-12:00pm
ED Operations, Efficiency & Design
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8:00am-8:30am 8:30am-9:00am 9:00am-9:30am 9:30am-10:00am 10:00am-10:20am 10:20am-11:00am 11:00am-11:20am 11:20am-11:40am 11:40am-12:00pm 12:00pm-12:15pm |
How to Direct the Emergency Department Emergency Department Operations (Triage, Fast Track, Observation Units) Patient Flow Front End: Input and Entry to the Emergency Department Break Building your Case: Communicating with Hospital Administration to Advance ED Directives Novel Applications of LEAN in ED Leadership and Management Improving M&M with the Cognitive Autopsy Clinical Decision-Making: The Natural Experiment for the Study of Error Summary and Wrap-Up |
Course Director
Terrence Mulligan, DO MPH FAAEM FACEP FACOEP FIFEM FNVSHA
Clinical Associate Professor in Emergency Medicine, University of Maryland School of Medicine, Extraordinary Senior Lecturer / Visiting Assistant Professor, Stellenbosch University, South Africa; Visiting Professor, Emergency Medicine, Hunan Provincial People’s Hospital, Hunan Normal University, Changsha, China
Faculty
Amado Alejandro Baez, MD MSc MPH FAAEM FCCP
Program Director, Emergency Medicine, Jackson Memorial Hospital, Associate Professor of Medicine, University of Miami MSOM
Howard Blumstein, MD FAAEM
Professor of Emergency Medicine and Medical Director Risk Management, Wake Forest University School of Medicine
Brian J. Browne, MD FAAEM
Professor and Chairman, Department of Emergency Medicine, University of Maryland School of Medicine
Jody Crane, MD MBA
X32 Healthcare, Fredericksburg, Virginia, USA
Pat Croskerry, MD PhD FRCP(Edin)
Professor, Department of Emergency Medicine, Dalhousie University, Halifax, Nova Scotia, Canada
William T. Durkin, Jr., MD MBA CPE FAAEM
President, Immediate Past President, AAEM
Manuel Hernandez, MD MBA FACEP
Assistant Professor, Department of Emergency Medicine, Penn State University College of Medicine/Milton S. Hershey Medical Center, Hershey, PA, USA
Alastair D McR Meyer, BSc(Hons) BMedSci MBBS FACEM FCEM(Lond) FRCP(Edin) FRACGP
Emergency Physician, MonashHealth; Director, Emergency Medicine Research, Casey Hospital; Director, Emergency Physician Transition Program, Casey Hospital; Adjunct Associate Professor, Monash University – Medicine, Nursing and Health Sciences, Albert Park, Australia
L.A. Moreno-Walton, MD MS MSCR FAAEM FACEP
Professor, Clinical Emergency Medicine; Clinical Associate Professor of Surgery, Tulane University School of Medicine; Board of Director Member, American Academy of Emergency Medicine; Director, Division of Research, Division of Diversity, HIV Testing Program, Section of Emergency Medicine, Louisiana State University Health Sciences Center, New Orleans, Louisiana, USA
Jeffrey A. Nielson, MD CI FAAEM
Director, Division of Emergency Informatics, Summa Health System, Akron, OH
Mark Reiter, MD MBA FAAEM
President, American Academy of Emergency Medicine; Residency Director, University of Tennessee-Murfreesboro/Nashville; Associate Professor, University of Tennessee College of Medicine; CEO, Emergency Excellence, Nashville, Tennessee, USA
Michael E. Winters, MD FAAEM
Associate Professor of Emergency Medicine and Director of Combined EM/IM Program; Co-Director, Combined EM/IM/Critical Care Program, University of Maryland School of Medicine, Baltimore, Maryland, USA
Last updated: August 24, 2015
