Emergency Department Administration – The Basics

Thursday, 7 September 2017
08:00-16:15

Course Description

One of the most challenging skills in emergency medicine is emergency department administration and management. This one-day pre-congress course will focus on basic and advanced topics in EM administration, management, ED staffing, patient safety and quality, patient flow and ED through-put, and ED design and efficiency. Through a series of interactive lectures, case presentations and audience-participation scenarios, this course will teach the participants how to direct the emergency department, how to staff your busy ED, how to measure and improve quality and patient safety, how to design and improve your ED operations, and how to be the most effective ED director and manager possible.

 

Tentative Course Schedule

Thursday, 7 September 2017

08:00-08:20	Introduction to Emergency Medicine Administration and Management	Terrence M. Mulligan, DO MPH FAAEM
08:20-08:40	Leadership in Emergency Medicine	Kevin Rodgers, MD FAAEM
08:40-09:00	Emergency Department Staffing	Brian Browne, MD FAAEM
09:00-09:20	Building an Emergency Medicine Network: Free-Standing Emergency Departments and Transport Networks	Brian Browne, MD FAAEM
09:20-9:40	Managing a Busy ED	Terrence M. Mulligan, DO MPH FAAEM
09:40-10:00	Financing the Emergency Department: What Works, and What Doesn’t…	William T. Durkin, Jr., MD MBA CPE FAAEM
10:00-10:20	Break
10:20-10:40	Patient Safety & Quality in Emergency Medicine	Howard Blumstein, MD FAAEM
10:40-11:00	Health and Well-Being	Alastair Meyer, MD BSc(Hons) BMedS
11:00-11:30	Shift Work and Fatigue	Terrence M. Mulligan, DO MPH FAAEM
11:30-12:30	Lunch
12:30-12:50	Emergency Department Operations (Triage, Fast Track, Observation Units)	Terrence M. Mulligan, DO MPH FAAEM
12:50-13:10	How to Direct the Emergency Department	Mark Reiter, MD MBA FAAEM
13:10-13:30	Crowding and Patient Flow	Terrence M. Mulligan, DO MPH FAAEM
13:30-13:50	Data-Gathering and Benchmarking in the Emergency Department	Mark Reiter, MD MBA FAAEM
13:50-14:10	Break
14:10-14:50	Front End: Input and Entry to the Emergency Department	Dan O'Brien, MD FAAEM
14:50-15:10	Middle: Evaluation, Processing and Disposition in the ED	Terrence M. Mulligan, DO MPH FAAEM
15:10-15:30	Back End: Admission, Discharge and Observation in the ED	Dan O'Brien, MD FAAEM
15:30-16:00	ED Leadership and Management	Howard Blumstein, MD FAAEM
16:00-16:15	Summary and Wrap-Up

 

Course Fee*

Organizing Society Member (AAEM, GREAT, MAEM): $260 USD
Non-member: $300 USD
*Box lunch included in registration fee

 

Course Director and Faculty

Terrence Mulligan, DO MPH FAAEM FACEP FACOEP FIFEM FNVSHA
Clinical Associate Professor in Emergency Medicine, University of Maryland School of Medicine, Extraordinary Senior Lecturer / Visiting Assistant Professor, Stellenbosch University, South Africa; Visiting Professor, Emergency Medicine, Hunan Provincial People’s Hospital, Hunan Normal University, Changsha, China

 

Learning Objectives

Upon completion of this course participants will be able to:

1. List basic emergency medicine and emergency department administration techniques, styles and resources to be used in their emergency medicine practices and settings.
2. Define quality and performance in emergency medicine, measure quality and performance, and improve emergency medicine quality and performance for their practices and settings.
3. Identify patient safety in emergency medicine, measure and quantify patient safety, and improve patient safety in their practices and settings.
4. Analyze emergency department operations and design techniques, and implement and utilize operational elements in their own emergency medicine practices and settings.

 

Faculty

Howard Blumstein, MD FAAEM
Professor, Wake Forest University School of Medicine, Winston Salem, NC

Brian J. Browne, MD FAAEM
Professor and Chair, Department of Emergency Medicine, University of Maryland School of Medicine, Baltimore, Maryland, USA

William T. Durkin, Jr., MD MBA CPE FAAEM
President, William T. Durkin, Jr., MD, Inc, Alexandria, VA

Alastair Meyer, MD BSc(Hons) BMedS
Director of Emergency Medicine Research, MonashHealth, Casey Hospital, Melbourne Australia

Mark Reiter, MD MBA FAAEM
Residency Director, Emergency Excellence, Brentwood, TN